{"id":33894,"date":"2025-08-29T12:30:34","date_gmt":"2025-08-29T10:30:34","guid":{"rendered":"https:\/\/www.chateaux-france.app\/rphm-return-policies-for-hazardous-materials-french-prr-md\/"},"modified":"2026-03-10T12:16:49","modified_gmt":"2026-03-10T10:16:49","slug":"rphm-return-policies-for-hazardous-materials-french-prr-md","status":"publish","type":"page","link":"https:\/\/www.chateaux-france.app\/en\/rphm-return-policies-for-hazardous-materials-french-prr-md\/","title":{"rendered":"RPHM Return Policies for Hazardous Materials (French: PRR-MD)"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"33894\" class=\"elementor elementor-33894 elementor-21335\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-162fedf e-flex e-con-boxed e-con e-parent\" data-id=\"162fedf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-13978f9 e-con-full e-flex e-con e-child\" data-id=\"13978f9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-226d8e4 elementor-widget elementor-widget-heading\" data-id=\"226d8e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Return Policies for Hazardous Materials<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6eb3137 elementor-widget elementor-widget-text-editor\" data-id=\"6eb3137\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tLast updated: 10\/03\/2026\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a27c8a4 elementor-toc--minimized-on-tablet elementor-widget elementor-widget-table-of-contents\" data-id=\"a27c8a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;headings_by_tags&quot;:[&quot;h2&quot;],&quot;exclude_headings_by_selector&quot;:[],&quot;no_headings_message&quot;:&quot;Aucun titre n\\u2019a \\u00e9t\\u00e9 trouv\\u00e9 sur cette page.&quot;,&quot;marker_view&quot;:&quot;bullets&quot;,&quot;icon&quot;:{&quot;value&quot;:&quot;&quot;,&quot;library&quot;:&quot;&quot;},&quot;minimize_box&quot;:&quot;yes&quot;,&quot;minimized_on&quot;:&quot;tablet&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t\t\t\t<h2 class=\"elementor-toc__header-title\">\n\t\t\t\tTable of contents\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--expand\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__a27c8a4\" aria-expanded=\"true\" aria-label=\"Open table of contents\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div>\n\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--collapse\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__a27c8a4\" aria-expanded=\"true\" aria-label=\"Close table of contents\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<div id=\"elementor-toc__a27c8a4\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<svg class=\"elementor-toc__spinner eicon-animation-spin e-font-icon-svg e-eicon-loading\" aria-hidden=\"true\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M500 975V858C696 858 858 696 858 500S696 142 500 142 142 304 142 500H25C25 237 238 25 500 25S975 237 975 500 763 975 500 975Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f4df4b0 e-flex e-con-boxed e-con e-parent\" data-id=\"f4df4b0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e69b044 e-con-full e-flex e-con e-child\" data-id=\"e69b044\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c792cfe elementor-widget elementor-widget-text-editor\" data-id=\"c792cfe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>General<\/strong><\/h2><p>All products containing flammable, pressurized, corrosive, environmentally harmful, irritant or noxious substances are classified as dangerous goods in the EU.<\/p><p>If transported for commercial purposes, hazardous products may present a higher risk than other items. Although the quantities sold by Chateaux-France are limited and therefore present a relatively low risk during transport, our carriers, as well as our distribution centers, must follow specific rules when handling and transporting them. If you wish to return such items, please follow the instructions below.  <\/p><h2><strong>Packaging<\/strong><\/h2><p>Whenever possible, use the original packaging for the back. This packaging includes the labeling and packaging formats you need to apply. If your packaging is damaged, use new packaging. For items containing batteries, including lithium batteries, make sure the packaging is strong and rigid. Protect equipment from movement inside the Outdoor packaging, and from accidental activation. Properly close items containing pressurized containers or liquids, or other spillable substances, to prevent leakage during transport. If possible, position the item vertically in the package and secure it against movement. You can use the original filling material or, for example, newspaper.       <\/p><p>If you wish to return several items containing hazardous materials, make sure you send them all separately.<\/p><h2><strong>Labeling<\/strong><\/h2><p>If you return the item in its original packaging, you do not need to affix a new label.<\/p><p>Please make sure the label is legible and looks like one of these:<\/p><p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/m.media-amazon.com\/images\/G\/01\/support_images\/GUID-DBC21C8F-07CD-4899-80F2-EE245BEBE9B9=1=fr-FR=Normal.jpg\" alt=\"https:\/\/m.media-amazon.com\/images\/G\/01\/support_images\/GUID-DBC21C8F-07CD-4899-80F2-EE245BEBE9B9=1=fr-FR=Normal.jpg\"><br><img decoding=\"async\" class=\"transparent aligncenter\" src=\"https:\/\/m.media-amazon.com\/images\/G\/01\/support_images\/GUID-5FA18D7F-C7F4-4A0E-968A-4CFDCA213B9A=1=fr-FR=Normal.png\" alt=\"https:\/\/m.media-amazon.com\/images\/G\/01\/support_images\/GUID-5FA18D7F-C7F4-4A0E-968A-4CFDCA213B9A=1=fr-FR=Normal.png\"><\/p><p>Alternatively, print the label and stick it on your parcel.<\/p><h2><strong>Carrier<\/strong><\/h2><p>For some products, you may have to pay for the back (e.g. heavy and bulky products or products sold by third-party sellers according to their return policy).<\/p><h2><strong>Damaged hazardous products<\/strong><\/h2><p>If you receive a damaged, dangerous product, do not use it and follow the instructions on the product.<\/p><p>Damaged hazardous products, including damaged lithium batteries, are not returnable and must be disposed of at a recycling center. If the battery can be removed from the product, remove it carefully and dispose of it at a suitable recycling center. You can then return the product without the battery. If you cannot remove the damaged battery, or if the item itself is a damaged lithium battery, dispose of it at your nearest recycling center. Contact <a href=\"https:\/\/www.chateaux-france.app\/en\/contact\/\">Customer Service<\/a> for more information on the recycling center and the steps to follow. Please note that Chateaux-France reserves the right to request proof that the product has been sent to a recycling center. You must therefore ensure that you obtain a receipt from the recycling center.      <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return Policies for Hazardous Materials Table of contents General All products containing flammable, pressurized, corrosive, environmentally harmful, irritant or noxious substances are classified as dangerous goods in the EU. If transported for commercial purposes, hazardous products may present a higher risk than other items. Although the quantities sold by Chateaux-France are limited and therefore present [&hellip;]<\/p>\n","protected":false},"author":20,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"content-type":"","footnotes":""},"class_list":["post-33894","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.chateaux-france.app\/en\/wp-json\/wp\/v2\/pages\/33894","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.chateaux-france.app\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.chateaux-france.app\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.chateaux-france.app\/en\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/www.chateaux-france.app\/en\/wp-json\/wp\/v2\/comments?post=33894"}],"version-history":[{"count":2,"href":"https:\/\/www.chateaux-france.app\/en\/wp-json\/wp\/v2\/pages\/33894\/revisions"}],"predecessor-version":[{"id":34573,"href":"https:\/\/www.chateaux-france.app\/en\/wp-json\/wp\/v2\/pages\/33894\/revisions\/34573"}],"wp:attachment":[{"href":"https:\/\/www.chateaux-france.app\/en\/wp-json\/wp\/v2\/media?parent=33894"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}